Terms And Conditions
Sure! Here’s a comprehensive Terms and Conditions page for an e-commerce website based in Sri Lanka:
Terms and Conditions
Last Updated: [Date]
Welcome to [Your E-commerce Website Name] (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website www.yourwebsite.com and the purchase of products from our Site. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
1. Use of the Site
a. Eligibility: By using our Site, you represent that you are at least 18 years old or have the permission and supervision of a parent or guardian.
b. Account Registration: To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
c. Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2. Orders and Payment
a. Product Descriptions: We strive to ensure that product descriptions and images on our Site are accurate. However, we do not warrant that product descriptions, images, or other content on the Site are complete, reliable, current, or error-free.
b. Pricing: All prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice. The price you pay for a product will be the price listed on the Site at the time your order is placed.
c. Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways. By providing payment information, you represent and warrant that you are authorized to use the payment method.
d. Order Confirmation: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it merely confirms that we have received your order. We reserve the right to accept or decline your order for any reason.
3. Shipping and Delivery
a. Shipping Policy: We will process and ship your order according to our shipping policy, which is available on our Site. Delivery times are estimates and may vary.
b. Shipping Fees: Shipping fees are calculated based on the shipping method selected and the destination of the order. These fees will be added to your order total at checkout.
c. Risk of Loss: All products purchased from our Site are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
4. Returns and Refunds
a. Return Policy: If you are not satisfied with your purchase, you may return the product in accordance with our return policy, which is available on our Site. Certain restrictions may apply.
b. Refunds: Refunds will be processed according to our refund policy. Refunds may take several business days to process and will be issued to the original payment method.
5. Intellectual Property
a. Ownership: All content on our Site, including text, graphics, logos, images, and software, is the property of [Your E-commerce Website Name] or its content suppliers and is protected by Sri Lankan and international copyright laws.
b. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content on the Site without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by applicable law, [Your E-commerce Website Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Site or products purchased through the Site. Our total liability to you for any direct damages shall not exceed the amount you paid us for the product at issue.
7. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Site shall be resolved exclusively in the courts of Sri Lanka.
8. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
[Your E-commerce Website Name]
[Your Company Address]
Email: [your contact email]
Phone: [your contact phone number]
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Feel free to customize this template according to your specific needs and ensure it complies with local regulations and laws.